You have come to our office looking for help with a hearing problem. It is our goal to assist you in solving that hearing problem. Of the 40 or more hearing aids available, we should be able to find one that is suitable to your hearing needs. To do this, we need to work as a team. We will assist you in selecting the best possible option within the constraints you provide; your loss, size preference and financial restrictions. We will work with you to get the best adjustment through regular follow up appointments throughout the trial. We will test you with the hearing aids on to be sure they meet our expectations and will ask you to rate or score your aids. A very subjective measure, but very informative as well.
Some people don’t have the patience to try different options, can’t adapt to amplification, don’t have realistic expectations of what hearing aids can and can’t do, or aren’t motivated enough to work with us to find the best hearing solution. We certainly don’t want you to keep an aid you won’t use. We offer the ability to return unsatisfactory hearing aids. We will refund your purchase price less a trial fee of $100 per ear.